Josh, Zoya, and Cole were incredibly responsive to all of my questions. I could ask a question over text or email and have a response in minutes (usually seconds). I remember one time a house listing appeared and I texted Josh and Zoya that I wanted to schedule a tour. Zoya had me on the schedule within 5 minutes! Josh always explained the process clearly. At every decision point, he presented the options available and let me choose how I wanted to proceed. I never felt pressured to make any decision. Andrew Hopun, January 2022
I do not think that our experience with Story House could have been improved. The level of engagement and communication from Josh White was absolutely exceptional, and removed so much of the stress we anticipated experiencing with our first home purchase. We could not have had a better guide as we navigated a difficult housing market during strange pandemic times. Josh and Zoya were so generous with their time and expertise that we felt secure throughout the entire process. Every part of this process was handled well by Josh White. The showstopper was the extremely high level of communication both with us as buyers, and with the sellers on the other side. The negotiations were extremely professional and we feel that we were represented perfectly at each stage. Josh removed much of the stress on our side by being quick with responses and urging replies from other parties. We always felt that he was engaged and had his eye on each line. Josh's instincts for the market also steered us well many times over. Last of all, Josh and Zoya were extremely generous with their time. They met contractors and inspectors for us, organized meetings and coordinated everyone's schedules. I can't over-emphasize what a huge help this was, and it was not something we had expected. After the purchase, Josh went above and beyond to share his network of contractors and professionals in Charlottesville who are now helping us with the renovations and repairs needed for the new house. Avery Ellis & Joseph Wilkinson, January 2022
Of all the agents I have worked with, Josh White is by far the best, on all fronts. He worked relentlessly despite a picky client and difficult seller's agent. Josh communicated exceptionally well about all the issues with the land search, sellers, sellers agents and supporting roles of the closing attorney, surveyors and builder. His involvement in all these, and solving a lot of emergent problems, despite one false start, was amazing. Christian Haller, January 2022
I would text or email Brentney Kozuch with potential houses that peeked my interest after hours and she would respond. Brentney knew what my expectations were and was encouraging after countless disappointments. Rochelle McKenzie-Bailey, January 2022
Our agent, Kristin- hands down was the best real estate agent I have EVER worked with, and I’ve bought and sold homes for 20 years now. Kristen was always on our side, was always available, responsive and I was very pleased Jennifer Garrett, Past Client